Garbage & Recycling Collection

The City of Waupaca has partnered with GFL to provide each single-family residence and multi-residential properties up to 3 units with garbage and recycling collection. A 96-gallon tote for each garbage and recycling will be provided with garbage picked up weekly and recycling every other week. If your pickup day lands on or after a holiday, your pickup will be moved back by one day. The monthly service cost will be included on water/sewer bills. If you move, garbage carts should remain with the property, please contact city hall to adjust billing.

All garbage must fit inside the cart with the lid closed. If you have more garbage than what will fit, you should save it for your next collection day or contact the office to make arrangements for extra pick-up or for an extra cart at 920.982.4116. Place your cart as close to the roadway as practical without interfering with the movement of vehicles or pedestrians. Carts should be placed curbside the day before or by 5am the day of pickup. The carts shall be placed with lid opening facing the street and at least 4 feet from objects such as mailboxes, parked cars, telephone poles, etc. Carts shall be removed within 24 hours of pickup.

Pickup Schedule

Tuesdays – Orange | Wednesdays – Green | Thursdays – Purple
Recycling Pickup is every other week on your normal collection day.
If your pickup day falls on or after a holiday, your pickup day will be moved back by one day

Click on the map below to enlarge. – Enlarged map is a PDF file. Zooming in will show street names.

What are the details?

1. Each single-family resident will be provided the service.

2. Multi residential up to 3 units will be provided the service.

3. Garbage pickup will occur weekly, recycling pickup will happen every other week on the same day as garbage pickup.

4. 96 gallon tote for each garbage and recycling will be provided.

5. The monthly service cost will be included on water/sewer bills.

Who do I contact with billing questions?

Please contact the city utility billing clerk, 715.258.4422

Who do I contact with service questions?

Please contact GFL at 920.982.4116

What should I do if my garbage does not fit in my cart?

All garbage must fit inside the cart with the lid closed. If you have more garbage than what will fit, you should:

>Save it for your next collection day.
>If you would like a dumpster to accommodate larger amounts of trash, please call the office.

Can I request an additional tote?

Yes, please contact the city utility billing clerk, 715.258.4422

How do I set my cart out on collection day?

Place your cart curbside before 5am on your day of collection, with the carts handle facing your house and the lid opening toward the street. Make sure to place carts at least four feet other objects, such as a parked car or mailbox. NOTE: If you cart is out late, you must wait until your next scheduled pick-up.

What if there is a snowbank?

In the case of snow, if your cart will not fit in your driveway opening, then you will need to clear an opening in the snowbank where the cart can be properly placed. Carts cannot be placed on top of the snow bank or in the road. Improperly placed carts will not be collected.

What if my cart is damaged or needs repair?

If your cart is damaged or in need of repair as a result of normal wear and tear (e.g. broken lid, wheel, cracked cart, etc.), contact GFL at 920.982.4116.

Can I take my cart with me if I move?

NO. Carts are property of GFL. Each cart is numbered and registered to the address where it was delivered. If you move, you need to contact City Hall at 715.258.4422.

What are my other options for disposal of items not covered by the weekly collection program?

Both the Waupaca Regional Recycling and Compost Center and Waupaca County PTF offer options to recycling and dispose of non-standard and extra items.

Is there an opt-out option?

No, the opt-out option was considered but determined to not be the best option for Waupaca. Many other communities in Wisconsin and in Waupaca County provide garbage service and not provide an opt-out. We concluded that no opt-out provides the best price and service for all residents. This is a service to be provided to City residents much like water, sewer, rec programs, and library.

Can the cost of fuel impact refuse and recycling charges on my bill?

Yes, a fuel surcharge is applied by GFL when the cost of ultra-low sulfur No, 2 diesel raises above $4.00 per gallon. For every $0.25 rise in fuel, the cost of services will increase by 1%.

Will the WRRCC stay open?

Yes, the WRRCC will still operate as normal and all services still provided to City residents.

Garbage & Recycling Collection

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