Online Payment Options
Home Resident ServicesOnline Payment Options

Online Payment Options

The City of Waupaca accepts payments online for various services such as utility bills, parks & recreation programs, building inspection payments.  We utilize two different services depending on the type of payment you wish to make.  This is detailed below.

*If you have any questions please call City Hall at 715-258-4411 or send us a note on our Contact Us page*

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Water/Sewer/Internet Bills

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Payment for other City Services
The City of Waupaca has teamed with Payment Service Network (PSN) to bring our citizens a more interactive and user friendly online payment system at a lower cost.First Time Users
You will need to set up your account with PSN to be able to log in, pay, and track your payment histories. Click on the appropriate item below to get started:

*Please Note: You will need your current bill with the account number (customer number) to complete the registration.

Need Help

Returning Users
Please click the item below to go to the log in page. Enter your email address and password in the ‘Returning Users’ section to log in.

Fees:

Free if paid from your checking or savings account
$2.99 if paid from Credit Card

 The City of Waupaca uses Point and Pay to accept one time payments for various City services:

  • Building Permits
  • General Government Services and Permits
  • Personal Property Fees
  • Water/Sewer Bills*
  • Waupaca Online Bills*

Click here to access our payment page.

Fees:

Credit Card:

$0-$50  — $1.50 fee
$51-$100 — $3.00 fee
Each additional $50 — +$1.50

E-Checks:
Up to $10,000 — $1.50
Above $10,000 — $10.00

*PSN payments for Water/Sewer and Waupaca Online bills allow you to view your bill online and create an account specific to your account. Point and Pay allows you to make one time payments toward these bills. Using Point and Pay you will need to know the amount you wish to pay based off your latest bill.
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Parks & Recreation, Senior Center Programs and Reservations
The City of Waupaca utilizes Active Network to handle our Parks, Recreation and Senior Center management and online payments.

Utilize the Active Net page for the following:

  • Register for participation in Recreation programs
  • Reserve Parks and Recreation facilities
  • Purchase a Senior Center membership

Waupaca Parks & Recreation Active Net Page

Fees:  Built into program/reservation pricing.

DOXO Bill Payment Warning
It has been discovered “doxo.com” is showing up as a payment option when residents do internet searches on how to pay their utility bills. DOXO is an on-line bill payment website that, at first glance, appears to be endorsed by the City of Waupaca. “doxo.com” is not affiliated with the City of Waupaca. Doxo may charge extra fees, and the city cannot control when our or if the city will receive payments from doxo.com, possibly resulting in a late payment fee or disconnection due to non-payment.

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